PicturePerfectScans.com
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FAQ's
Contact Us: 631.928.6469
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PicturePerfectScans is a low cost slide scanning, photo scanning and negative scanning service. We provide high quality, high resolution scans delivered on DVD so you can preserve and share your precious memories for generations to come.
We create custom DVD Music Slide Shows with your scanned images.
Call for pricing.
- What is Digital Ice?
- What is Digital Gem?
- What is included in the Standard Scanning Price?
- What RESOLUTION is best for my slides or negatives?
- What RESOLUTION is best for my photo prints?
- What is the difference between an image slideshow and a movie slideshow?
- What is a Basic Non-Enhanced Scanning?
- What is JPEG format?
- What is TIFF format?
- Do you make prints from scanned images?
- What's the difference between a CD and DVD?
- How many slides or negatives can fit on a CD or DVD?
- How many print photos can fit on a CD or DVD?
- How do I place an order?
- What is the turn around time?
- How do I pay for my order?
- How do I package and ship my order?
- Will the scans of my slides/negatives and prints look like the original?
- Do you do restorations?
- Do you keep copies of my digital images?
- What additional charges do you have?
- Do you have restrictions on what you scan?
- How can I be sure my information is safe with you?
- What carrier to you use to ship back my order?
- What is your shipping address?
What is DIGITAL ICE4™?
The newest award winning Digital ICE4™ Technology works from within the scanner to detect and reduce dust and surface scratches without softening, blurring, or altering the image.
The newest award winning Digital ICE4™ Technology works from within the scanner to detect and reduce dust and surface scratches without softening, blurring, or altering the image.
What is DIGITAL GEM™?
Digital GEM™ (Grain Equalization & Management) equalizes image grain resulting in a smoother overall image.
Digital GEM™ (Grain Equalization & Management) equalizes image grain resulting in a smoother overall image.
What is included in the standard scanning price?
Our Standard Pricing includes – Digital ICE, Cropping, Red Eye Reduction, Color Enhancement including Lightening/Darkening and Tonal Adjustments. Scanned photographs up to 5x7 inches, at 300 dpi and 600 dpi. For slides & negatives resolutions of 2000 dpi and 3000 dpi are included. We provide at NO EXTRA COST, your first set of DVDs (JPEG Images). We custom label each DVD to identify its contents and place each in a Slim jewel case.
NOTE: If you prefer your images on CD, please make that request in the comment box with your order on the Review Payment page or E-MAIL us.
We do slide scanning and negative scanning at 4000 dpi. Please call for pricing.
Our Standard Pricing includes – Digital ICE, Cropping, Red Eye Reduction, Color Enhancement including Lightening/Darkening and Tonal Adjustments. Scanned photographs up to 5x7 inches, at 300 dpi and 600 dpi. For slides & negatives resolutions of 2000 dpi and 3000 dpi are included. We provide at NO EXTRA COST, your first set of DVDs (JPEG Images). We custom label each DVD to identify its contents and place each in a Slim jewel case.
NOTE: If you prefer your images on CD, please make that request in the comment box with your order on the Review Payment page or E-MAIL us.
We do slide scanning and negative scanning at 4000 dpi. Please call for pricing.
What resolution is best for my slides or negatives?
The most important thing you need to ask yourself when deciding what resolution is best for you is, what do I want to do with my scanned images? Do you want to view a slideshow of your archived media and make quality prints? If so, how large a print?
The image size in pixels (ppi) determines the size you can print your images. The more pixels per inch, (ppi) the higher the resolution -- the higher the resolution the more your image can be enlarged without losing detail. In short -- pixels per inch (ppi) determines the output size, - dpi- the size you can print your images. So if you want large prints or you are planning on doing a lot of editing you should go for 3000 dpi when scanning.
If you aren't sure what your image might be used for in the future and you don't want to have your media scanned again, it's better to scan at a higher resolution. Resizing to a smaller image discards excess pixels, which doesn't affect the print; resizing to a larger image creates fake pixels which can blur the print.
Here's a chart to guide you.
A scan resolution of 2000 dpi when cropped accordinly will give you a quality print up to 5x7 inches. This resolution in JPEG format displays excellent slideshow images on your computer and or TV screen.
A scan resolution of 3000 dpi when cropped accordinly will give you a fabulous print up to 8x10 inches. Since this format is too large for slideshow viewing a low resolution image slideshow disc will be included with your order.
I highly recommend keeping a valuable TIFF "Master Copy" of your scanned images for premium quality prints, and for safe keeping in a firebox or safe deposit box. The TIFF Master Copy is the negative of your scanned, edited images.
Note: We do slide scanning and negative scanning at 4000 dpi. Please call for pricing.
The most important thing you need to ask yourself when deciding what resolution is best for you is, what do I want to do with my scanned images? Do you want to view a slideshow of your archived media and make quality prints? If so, how large a print?
The image size in pixels (ppi) determines the size you can print your images. The more pixels per inch, (ppi) the higher the resolution -- the higher the resolution the more your image can be enlarged without losing detail. In short -- pixels per inch (ppi) determines the output size, - dpi- the size you can print your images. So if you want large prints or you are planning on doing a lot of editing you should go for 3000 dpi when scanning.
If you aren't sure what your image might be used for in the future and you don't want to have your media scanned again, it's better to scan at a higher resolution. Resizing to a smaller image discards excess pixels, which doesn't affect the print; resizing to a larger image creates fake pixels which can blur the print.
Here's a chart to guide you.
A scan resolution of 2000 dpi when cropped accordinly will give you a quality print up to 5x7 inches. This resolution in JPEG format displays excellent slideshow images on your computer and or TV screen.
A scan resolution of 3000 dpi when cropped accordinly will give you a fabulous print up to 8x10 inches. Since this format is too large for slideshow viewing a low resolution image slideshow disc will be included with your order.
I highly recommend keeping a valuable TIFF "Master Copy" of your scanned images for premium quality prints, and for safe keeping in a firebox or safe deposit box. The TIFF Master Copy is the negative of your scanned, edited images.
Note: We do slide scanning and negative scanning at 4000 dpi. Please call for pricing.
What resolution is best for my prints?
The most important thing you need to ask yourself when deciding what resolution is best for you is: what do I want to do with my scanned images? How large is the print to be scanned and how large do I want my print to be? The image size in pixels ppi determines the size you can print your images. The more pixels per inch, (ppi) the higher the resolution -- the higher the resolution the more your image can be enlarged without losing detail. In short -- pixels per inch (ppi) determines the output size - dpi - the size you can print your images. If you want to make prints the same size as the image to be scanned then 300 dpi is right for you. If you want large prints (up to double the size of the original image) or you plan on doing a lot of editing you should go for 600 dpi when scanning.
If you aren't sure what your image might be used for in the future and you don't want to have your images scanned again, it's better to scan at a higher resolution. Resizing to a smaller image discards excess pixels, which doesn't affect the print; resizing to a large image creates fake pixels which can blur the print.
Here's a guide to help you:
If you are scanning a 2x3 print, a scanning resolution of 300 dpi will give you a quality 2x3 print from your scanned image. If you're scanning a 5x7 print, a scanning resolution of 300 dpi will give you a quality 5x7 print from your scanned image, etc,. 300 dpi is also slideshow ready.
If you are scanning a 2x3 print, @ 600 dpi, since the dots per inch, dpi, are doubled you will get a quality 4x6 print. If you are scanning a 5x7 print @ 600 dpi, you will get a quality size 10x14 print. If you edit your scanned image, the dots per inch -dpi- are downsized, therefore your print will be smaller.
Questions? Contact us.
The most important thing you need to ask yourself when deciding what resolution is best for you is: what do I want to do with my scanned images? How large is the print to be scanned and how large do I want my print to be? The image size in pixels ppi determines the size you can print your images. The more pixels per inch, (ppi) the higher the resolution -- the higher the resolution the more your image can be enlarged without losing detail. In short -- pixels per inch (ppi) determines the output size - dpi - the size you can print your images. If you want to make prints the same size as the image to be scanned then 300 dpi is right for you. If you want large prints (up to double the size of the original image) or you plan on doing a lot of editing you should go for 600 dpi when scanning.
If you aren't sure what your image might be used for in the future and you don't want to have your images scanned again, it's better to scan at a higher resolution. Resizing to a smaller image discards excess pixels, which doesn't affect the print; resizing to a large image creates fake pixels which can blur the print.
Here's a guide to help you:
If you are scanning a 2x3 print, a scanning resolution of 300 dpi will give you a quality 2x3 print from your scanned image. If you're scanning a 5x7 print, a scanning resolution of 300 dpi will give you a quality 5x7 print from your scanned image, etc,. 300 dpi is also slideshow ready.
If you are scanning a 2x3 print, @ 600 dpi, since the dots per inch, dpi, are doubled you will get a quality 4x6 print. If you are scanning a 5x7 print @ 600 dpi, you will get a quality size 10x14 print. If you edit your scanned image, the dots per inch -dpi- are downsized, therefore your print will be smaller.
Questions? Contact us.
What is the difference between an Image Slide Show and a DVD Movie Slide Show?
An image slide show displays your scanned images on your computer or TV screen. A DVD Movie Slide show contains chapters, transitions between pictures on your computer or TV, while your favorite music plays in the background. A DVD Movie Slide Show also contains captions & titles. Most people choose their favorite scanned pictures and I create a DVD Movie Slide Show for them. They also make wonderful gifts.
Because each DVD Movie Slide Show is unique and I work with my clients to create exactly what they want, pricing varies. Please call to discuss your personalized DVD Movie Slide Show.
An image slide show displays your scanned images on your computer or TV screen. A DVD Movie Slide show contains chapters, transitions between pictures on your computer or TV, while your favorite music plays in the background. A DVD Movie Slide Show also contains captions & titles. Most people choose their favorite scanned pictures and I create a DVD Movie Slide Show for them. They also make wonderful gifts.
Because each DVD Movie Slide Show is unique and I work with my clients to create exactly what they want, pricing varies. Please call to discuss your personalized DVD Movie Slide Show.
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What is a Basic Non-Enhanced Scanning?
Our Basic Non-Enhanced Scanning is for our clients who prefer to edit and enhance their raw scanned images in Photoshop or other editing software.
For Slides and Negatives we offer the raw images on DVD in TIFF FORMAT @ 2000 dpi & 3000 dpi.
For Photo Prints we offer the raw images on DVD in TIFF FORMAT @ 300 dpi & 600 dpi.
TIFF is an uncompressed file format, meaning all the information from the scanner, for each individual pixel is preserved when it's saved as a TIFF. The lack of compression results in extremely large files but it is the best format for editing, and saving the original digital images.
*If you prefer JPEG file format please note that on the payment page.
For Slides & Negative scanning, 3000 dpi is recommended if you are planning on doing a lot of cropping.
For Photo Print scanning, 600 dpi is suggested if you plan on doing a lot of cropping.
For those who would like Digital Gem applied to their images pre-scan, we offer that service. See pricing.
Because of our low price, Basic Non-enhanced Scanning DOES NOT include any enhancements EXCEPT FOR DIGITAL ICE, DVDs, custom labels, or a slim jewel case.
Scanning in sequence can be done if your pictures/slides are numbered and organized.
Our Basic Non-Enhanced Scanning is for our clients who prefer to edit and enhance their raw scanned images in Photoshop or other editing software.
For Slides and Negatives we offer the raw images on DVD in TIFF FORMAT @ 2000 dpi & 3000 dpi.
For Photo Prints we offer the raw images on DVD in TIFF FORMAT @ 300 dpi & 600 dpi.
TIFF is an uncompressed file format, meaning all the information from the scanner, for each individual pixel is preserved when it's saved as a TIFF. The lack of compression results in extremely large files but it is the best format for editing, and saving the original digital images.
*If you prefer JPEG file format please note that on the payment page.
For Slides & Negative scanning, 3000 dpi is recommended if you are planning on doing a lot of cropping.
For Photo Print scanning, 600 dpi is suggested if you plan on doing a lot of cropping.
For those who would like Digital Gem applied to their images pre-scan, we offer that service. See pricing.
Because of our low price, Basic Non-enhanced Scanning DOES NOT include any enhancements EXCEPT FOR DIGITAL ICE, DVDs, custom labels, or a slim jewel case.
Scanning in sequence can be done if your pictures/slides are numbered and organized.
What is JPEG format?
JPEG is a compressed file format that compresses the image to save disc space. The downside is each time a JPEG image is edited or saved, it re-compresses and losses image quality. Therefore, your scanned images are edited in TIFF format, when converted to JPEG we use the minimal compression/highest quality setting so your JPEG images make excellent prints. JPEG is the best format for slideshow viewing.
I highly recommend keeping a valuable TIFF "Master Copy" of your images for premium quality prints, and for safe keeping in a firebox or safe deposit box. The TIFF Master Copy is the negative of your scanned images.
JPEG is a compressed file format that compresses the image to save disc space. The downside is each time a JPEG image is edited or saved, it re-compresses and losses image quality. Therefore, your scanned images are edited in TIFF format, when converted to JPEG we use the minimal compression/highest quality setting so your JPEG images make excellent prints. JPEG is the best format for slideshow viewing.
I highly recommend keeping a valuable TIFF "Master Copy" of your images for premium quality prints, and for safe keeping in a firebox or safe deposit box. The TIFF Master Copy is the negative of your scanned images.
What is TIFF format?
TIFF is an uncompressed file format, meaning all the information from the scanner, for each individual pixel is preserved when it's saved as a TIFF. The lack of compression results in extremely large files but it is the best format for editing, and saving the original digital images and for printing gallery-quality prints.
Your images are scanned and enhanced in TIFF Format then burned onto your disc in JPEG format unless otherwise requested.
I highly recommend keeping a valuable TIFF "Master Copy" of your images for premium quality prints, and for safe keeping in a firebox or safe deposit box. The TIFF Master Copy is the negative of your scanned images.
JPEG and TIFF File Formats are both industry standard file formats, readable in Windows, Macintosh, and Linux systems.
TIFF is an uncompressed file format, meaning all the information from the scanner, for each individual pixel is preserved when it's saved as a TIFF. The lack of compression results in extremely large files but it is the best format for editing, and saving the original digital images and for printing gallery-quality prints.
Your images are scanned and enhanced in TIFF Format then burned onto your disc in JPEG format unless otherwise requested.
I highly recommend keeping a valuable TIFF "Master Copy" of your images for premium quality prints, and for safe keeping in a firebox or safe deposit box. The TIFF Master Copy is the negative of your scanned images.
JPEG and TIFF File Formats are both industry standard file formats, readable in Windows, Macintosh, and Linux systems.
Do you make prints from scanned images?
No. I can upload your scanned JPEG images to Snapfish or Shutterfly, where using a private password you can view your pictures and order prints on-line. You can also take your disc to most photo labs and have prints made.
No. I can upload your scanned JPEG images to Snapfish or Shutterfly, where using a private password you can view your pictures and order prints on-line. You can also take your disc to most photo labs and have prints made.
What's the difference between a CD and a DVD?
The most important difference between the two is file size. A DVD can hold almost 7 times as much data, which means you have fewer discs to manage. You can also play your DVD image slideshow on your computer & TV. *You need a DVD player to play a DVD. *DVD Images are clearer on TV.
If you prefer a CD, no problem. Drop me an email.
The most important difference between the two is file size. A DVD can hold almost 7 times as much data, which means you have fewer discs to manage. You can also play your DVD image slideshow on your computer & TV. *You need a DVD player to play a DVD. *DVD Images are clearer on TV.
If you prefer a CD, no problem. Drop me an email.
How do I place an order?
On the ORDER form, click the ADD TO CART button for each service you would like. When you are done ordering, either the VIEW CART Button or the ORDER Button will bring you to your shopping cart where you will see your items. Under Quantity, choose the number of Slides, Negative or Prints, you would like us to digitize, along with any additional discs you would like to purchase. The calculator quickly gives you a price quote, including Shipping & Handling. Insurance is included in Shipping.
When you have completed your order form, click proceed to checkout, where you will enter your payment information using PayPal. You do not need to be PayPal member to use PayPal.
If you would like your completed order returned to you with Signature Required, that option is on the ORDER page.
If you prefer, after discussing your order with me you can send a check along with your order.
On the ORDER form, click the ADD TO CART button for each service you would like. When you are done ordering, either the VIEW CART Button or the ORDER Button will bring you to your shopping cart where you will see your items. Under Quantity, choose the number of Slides, Negative or Prints, you would like us to digitize, along with any additional discs you would like to purchase. The calculator quickly gives you a price quote, including Shipping & Handling. Insurance is included in Shipping.
When you have completed your order form, click proceed to checkout, where you will enter your payment information using PayPal. You do not need to be PayPal member to use PayPal.
If you would like your completed order returned to you with Signature Required, that option is on the ORDER page.
If you prefer, after discussing your order with me you can send a check along with your order.
What is the turn around time?
The turn around time depends on how many orders we are processing at the time. Please call for an updated time frame. If you're not on a deadline, place your order and we will confirm the scheduled process time upon receiving your order form.
Once we are processing your order, small orders take 7 - 10 days from the time we receive your order. Larger orders vary.
The turn around time depends on how many orders we are processing at the time. Please call for an updated time frame. If you're not on a deadline, place your order and we will confirm the scheduled process time upon receiving your order form.
Once we are processing your order, small orders take 7 - 10 days from the time we receive your order. Larger orders vary.
How do I pay for my order?
We take out payments through PayPal. You do not need to be a PayPal member to place your order.
We accept checks along with your order.
We take out payments through PayPal. You do not need to be a PayPal member to place your order.
We accept checks along with your order.
Will the scans of my slides and prints look like the originals?
Scanning and enhancing pictures is part art and part science. The results are amazing but sometimes even with the best techniques it's impossible to achieve the original color on damaged material. Embedded dust, mold or finger prints cannot be removed. Due to the effects of storage conditions, including temperature, humidity and exposure to light, the dyes in color film fade or darken. If I'm not satisfied with the result of an enhanced image, and I'm fussy, I will not charge for that scan. Please check out our Before & After PicturePerfectScans Makeovers to see our fabulous results with old slides, color, and black and white photos.
Scanning and enhancing pictures is part art and part science. The results are amazing but sometimes even with the best techniques it's impossible to achieve the original color on damaged material. Embedded dust, mold or finger prints cannot be removed. Due to the effects of storage conditions, including temperature, humidity and exposure to light, the dyes in color film fade or darken. If I'm not satisfied with the result of an enhanced image, and I'm fussy, I will not charge for that scan. Please check out our Before & After PicturePerfectScans Makeovers to see our fabulous results with old slides, color, and black and white photos.
Do you do restorations?
We do restore some photographs depending on the damage. If you have a picture you would like restored we would need to see the picture before we can evaluate the work involved. At that time we will let you know if we can restore the picture, if so we will give you an estimate. We charge an hourly fee for restorations. Please contact us for more infomation.
We do restore some photographs depending on the damage. If you have a picture you would like restored we would need to see the picture before we can evaluate the work involved. At that time we will let you know if we can restore the picture, if so we will give you an estimate. We charge an hourly fee for restorations. Please contact us for more infomation.
Do you keep copies of my digital images?
We keep the edited file for 6 months. If your disc becomes lost or damaged, please contact us immediately for a free replacement disc.
We keep the edited file for 6 months. If your disc becomes lost or damaged, please contact us immediately for a free replacement disc.
What additional charges do you have for scanned images?
Our Standard Scanning Prices for slide scanning and negative scanning are based on quantity and resolution. Enhancements and your first set of DVD's are free.
Standard Scanning Prices for photo scanning are based on quantity, resolution and print size. Enhancements and your first set of DVD's are free.
Additional costs:
Photo Prints to be scanned that are larger than 5"x7".
Additional copies of your CDs or DVDs.
The DVD TIFF MASTER file of your scanned, edited images.
Digital ICE is additional for our Basic Non-Enhanced Services.
DVDs are additional for our Basic Non-Enhanced Services.
Rush orders. Contact us for pricing.
Scanning is done at 8 bit color depth for gray scale images & 24 bit color depth for color images. Scanning done at 16 bit gray scale and 48 bit color depth is additional. Please contact us for pricing.
Pricing for 35mm negatives is per photo when the entire strip is scanned. Select photos on a strip are additional.
NOTE: Restoration does not fall under Standard Scanning Prices. We charge an hourly rate. Please contact us for pricing.
Remember: Unlike many other scanning services our Standard Scanning Prices include Free Enhancements, there's no extra charge for your first set of DVDs, custom labels & a slim jewel case.
NOTE: If slides are sent in carousels, a $5.00 per carousel shipping/handling charge applies after 1st carousel. Please add to shipping cost.
Our Standard Scanning Prices for slide scanning and negative scanning are based on quantity and resolution. Enhancements and your first set of DVD's are free.
Standard Scanning Prices for photo scanning are based on quantity, resolution and print size. Enhancements and your first set of DVD's are free.
Additional costs:
Photo Prints to be scanned that are larger than 5"x7".
Additional copies of your CDs or DVDs.
The DVD TIFF MASTER file of your scanned, edited images.
Digital ICE is additional for our Basic Non-Enhanced Services.
DVDs are additional for our Basic Non-Enhanced Services.
Rush orders. Contact us for pricing.
Scanning is done at 8 bit color depth for gray scale images & 24 bit color depth for color images. Scanning done at 16 bit gray scale and 48 bit color depth is additional. Please contact us for pricing.
Pricing for 35mm negatives is per photo when the entire strip is scanned. Select photos on a strip are additional.
NOTE: Restoration does not fall under Standard Scanning Prices. We charge an hourly rate. Please contact us for pricing.
Remember: Unlike many other scanning services our Standard Scanning Prices include Free Enhancements, there's no extra charge for your first set of DVDs, custom labels & a slim jewel case.
NOTE: If slides are sent in carousels, a $5.00 per carousel shipping/handling charge applies after 1st carousel. Please add to shipping cost.
How can I be sure my information is safe with you?
We take your security and privacy very seriously. This Web site is secured with a GoDaddy.com Web Server Certificate, Turbo SS Seal. Transactions on the site are protected with up to 256-bit Secure Sockets Layer encryption, which encodes your data as you send it over your server, and it remains encrypted on our hard drive. As stated in our Privacy Policy, we never share your information with a third party.
We take your security and privacy very seriously. This Web site is secured with a GoDaddy.com Web Server Certificate, Turbo SS Seal. Transactions on the site are protected with up to 256-bit Secure Sockets Layer encryption, which encodes your data as you send it over your server, and it remains encrypted on our hard drive. As stated in our Privacy Policy, we never share your information with a third party.
What is your shipping address?
PicturePerfectScans
Dianne & Steve Gill
45 Superior Street, LI, NY 11776
PicturePerfectScans
Dianne & Steve Gill
45 Superior Street, LI, NY 11776
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